Refund Policy
Refund Policy
Returns
We accept returns within 30 days of delivery. To be eligible for a return, your item must be unused, in the same condition that you received it, and in the original packaging.
How to Initiate a Return
To start a return, please contact us at rupvedaa.com with your order number and reason for return. We will provide you with return instructions and a return shipping address.
Refund Process
Once we receive your return, we will inspect the item and notify you of the approval or rejection of your refund. If approved, your refund will be processed and a credit will automatically be applied to your original method of payment within 5-10 business days.
Exchanges
If you need to exchange an item for a different size or color, please contact us to arrange the exchange. We will guide you through the process.
Non-Returnable Items
Certain items cannot be returned, including:
- Perishable goods
- Personalized or custom-made items
- Items marked as final sale
Return Shipping Costs
Customers are responsible for return shipping costs unless the item received was defective or incorrect. We recommend using a trackable shipping service for your return.
Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately with photos of the damage. We will arrange for a replacement or full refund at no additional cost to you.
Contact Us
If you have any questions about our refund policy, please contact our customer service team.